welcome to tickle your brain toys. The following are the rules or "terms" that govern use of our website.
By using the site, you agree to be bound by these Terms
and to follow these Terms and all applicable laws
and regulations governing the site. tickle your brain
toys reserves the right to change these Terms at any
time, effective immediately upon posting on the site.
delivery and charges
we do our best to ship all orders as quickly as possible. Orders often ship within 1 business day and our average delivery time is 2-3 days, depending on the shipping destination, for in-stock, non-serviced items, however orders may take up to 14 business days for delivery. Overseas orders will take upto 30 days for delivery.
if an item is temporarily out of stock, we will contact you immediately and inform you of the expected delivery date. Back ordered items are shipped as soon as available.
all prices are subject to change without notice.
product descriptions + Images
we have gone to great lengths to ensure accuracy in the descriptions and representation of our products. However, slight variations may occur. While the images on our website have been color-corrected to appear as accurate as possible, their appearance will correspond to the settings on your monitor.
return + exchange policy
if any tickle your brain toys website or store purchase fails to meet your expectations, simply return your merchandise to us in its original and unused condition within 14 days of receipt for a full merchandise exchange or store credit. TOYS WILL NOT BE EXCHANGED WITHOUT A RECEIPT AND WILL NOT BE EXCHANGED AFTER 14 DAYS.
please ship unused item and packing receipt to the following address:
tickle your brain toys
759 glenferrie road
hawthorn vic 3122
on the packing receipt, please let us know the reason for the return and/or what you would like to exchange the merchandise for. For your protection, we suggest you send your return via express post.
please note: We do not issue refunds for returned merchandise and cannot honor exchanges for any merchandise that is sent back to us after 15 days, has been used, or is not in its original new condition. All toys, personalized, custom and perishable items are final sale and cannot be exchanged or returned.